Information

  HOW TO ORDER:
- You may place your order through our Internet shop. We shall reply you in the shortest time and advice you the best appropriate payment and delivery method.
- You may write to e-mail adress Spbsouvenir81@gmail.ru  and tell us what are you interested in.
- Contact us: +7-952-241-41-56 Aleksey( English), +7-952-21-41-58 Olga (Russian only)

  Payment methods:
- Bank transfer (acount details will be sent upon request)
- In cash upon order receipt from courier (in St.Petersburg)
- PAYPAL. The most easy way. You make an order, we send you invoice for the goods and for delivery

  Delivery:
- In St.Petersburg city area by courier. Delivery is free of charge if you make an order over 3000 Rub (appr.90$)
- Russian Post or EMS (Customer pays for shipping).

  Shipping policies:
- Time of dispatch depends on your location.
- Several figures may be delivered in one package.
- Delivery price depends on total weight of ordered commodities.
- We will specify tracking number by e-mail, it will allow you to control the commodity location.
- We ask you to check the safety of enclosure immediately after receiving a package.

  Return policies:
- The consumer has a right to return or exchange of goods of proper quality within 14 (fourteen) days excluding day of purchase.
- Return or exchange of goods of proper quality is performed if the specified commodity was not used, its marketable condition and useful quality are preserved.
- The buyer bears all expenses for return of commodity.

Info for Customers:

 If you have any questions about our company or goods send me e-mail:

Spbsouvenir81@gmail.com